Service: Onshore Managed Services
Location: UK – various
Project Size: 35mw total across UK
Overview:
Boston Energy’s partnership with Vensys began in 2015, supporting them with their fleet of turbines across the UK. We initially began providing statutory inspection on their 1.5MW turbines, then their 2.5MW and 3.5MW as their portfolio grew. Scope also expanded to provide maintenance support and client rep support in a “supplier managed” arrangement.
Vensys, a global leader in wind energy solutions for over 16 years, has over 32,000 wind turbines generating over 550GW worldwide. In the UK, their installed capacity is 35MW across multiple sites, totalling 19 turbines.
Challenge:
Vensys did not have an established base in the UK and was looking for reliable support across their full fleet of turbines to maintain uptime and turbine performance. They required a local team to provide planned and unplanned maintenance support and a local partner should the need arise.
Solution:
Initially brought on board for statutory inspections, Boston Energy quickly expanded its services, becoming a key partner for Commissioning and Maintenance. We now manage both half-year and annual service schedules for each turbine, as well as providing ongoing breakdown support.
As Vensys turbines age, the demand for maintenance increases. Currently, we respond to an average of five callouts per month, in addition to managing routine maintenance for the 19 operational turbines, with future expansions on the horizon. Our team is on standby for reactive maintenance, addressing issues swiftly to minimise downtime. Many callouts are resolved within 24 hours.
Beyond routine maintenance, Boston Energy has supported Vensys with Major Component Exchanges and generator issues, working closely with their on-site team to ensure smooth operations. Our lead technician on site manages the entire service schedule, the team, and manages the service in a “supplier managed” service arrangement.
Results:
"Working under their own authority, Boston Energy plan and deliver the annual service programme which includes six and twelve-month services, these include Statutory Inspections across 19 different sites throughout the UK. It’s important that this service plan is delivered each year within the 12-month calendar and Boston Energy always achieve this. The Boston Energy team always react quickly to mobilise to the affected site to identify and fix any issue, whilst doing this they also communicate effectively and professionally with our Ops Room based in Germany as well as our end customers when required to do so."