Cookies & Privacy Policy

Cookie and Privacy Policy

At Boston Energy we are committed to protecting the privacy and accuracy of confidential information to the extent possible, subject to provisions of the UK law.

This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of our website, blog, or app.

Information Collection and Use & Retention

While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include but is not limited to your name, email address and phone number etc. (“Personal Information”).

We do not sell, trade or otherwise transfer your personal information to outside parties, nor do we offer third-party products or services on our website.

We will hold your personal information on our systems for a maximum of 7 years, or until you request it is deleted.

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect, retain or share data about you. Boston Energy do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we advise you to read the privacy policy of every website you visit.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).

This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this.

How we use your personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract, we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation.

Please contact us if you wish to find out more about the types of lawful basis that we will rely on to process your personal data.

Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

Data Retention

Boston Energy will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.

 

How our website uses cookies

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Some cookies perform essential functions for our website. Cookies also help us get an overview of your visit to our website so we can continuously optimize and tailor the experience to your needs and interests. For example, cookies remember things like the items added to the shopping cart; whether you have visited our website before; if you are logged in; and the specific language and currency you prefer to see on the website. In general, we use cookies as part of our service to present you with content that is as relevant to you as possible.

Strictly necessary cookies that are always added; moove_gdpr_popup: this is for the banner itself and stores the user’s preference ie. accept or reject. GRECAPTCHA – Google recaptcha, _cf_bm – Cloudflare & Vimeo.

Cookies added if the user clicks accept; _ga, _gat, _gid – Google Analytics, _hjSession, _hjSessionUser – HotJar, _sbjs – WooCommerce order attribution session cookies.

How long are cookies stored?

The length of time a cookie is stored on your devices and browsers varies. The lifetime is calculated according to your last visit to the website. When a cookie expires, it is automatically deleted. All our cookies’ lifetimes are specified in our cookie policy.

How to block or delete cookies

You may at any time block all or just third-party cookies completely by changing the browser settings on your PC, other computer, tablet or smartphone. The location of these settings will depend on the browser you use. You should be aware though that if you block all or just third-party cookies, there may be certain functions and services that you will be unable to use on the website (because of their dependence on cookies).

 

How can you delete cookies?

It is easy to delete cookies that have been previously accepted. It depends on which browser (Chrome, Firefox, Safari, etc.) and device (smartphone, tablet, PC, Mac) you are using.
You can normally find this information under settings – Security and Privacy – but this of course may vary from one browser to another. Specify which device/browser you are using (click the appropriate link):

 

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Any transactions made on our website are processed through a gateway provider and are not stored or processed on our servers.

Changes To This Privacy Policy

This Privacy Policy is effective as of 01/03/2023 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgement of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us via email at office@bostonenergy.co.uk